What is the expected procedure when a coworker is accused of verbal abuse toward a resident?

When a coworker is accused of verbal abuse toward a resident, the appropriate procedure is to suspend the coworker until a thorough investigation can be conducted. This approach ensures that the rights of both the accused and the alleged victim are protected.

Suspending the coworker allows for an impartial examination of the allegations without causing further distress to the resident or compromising the investigation. It also prevents potential retaliation and maintains a safe environment for all residents and staff members during the review process.

In contrast, immediate termination without investigation does not allow for due process, which is vital in maintaining fairness in the workplace. Similarly, transferring the coworker or involving the police immediately could lead to further complications and may not address the immediate need for a fact-finding process. Only after a complete investigation can appropriate actions be taken based on the findings, ensuring that decisions are informed and just.